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We Deserve Better Managers: What the Data Tells Us?

Topmark Global
25 May 2017
4 dakika

Managers play a critical role in an organization’s success. Employees’ motivation, productivity, and job satisfaction largely depend on their managers’ leadership style and communication skills. A 2023 Gallup study revealed that 70% of employees leave their jobs due to issues directly related to their managers. This data underscores that managers profoundly influence not only work processes but also employees’ career paths.
A good manager highlights employees’ strengths, guides them, and creates a supportive work environment. However, poor managers can foster a toxic workplace culture, demotivate employees, and even drive qualified talent away. Thus, the quality of managers is vital for a company’s long-term success.
Data on Poor ManagementAn article published in Harvard Business Review in 2022 states that poor managers cost companies billions of dollars annually. Bad management increases employee turnover, reduces productivity, and negatively impacts customer satisfaction. For instance, the cost of an employee leaving can range from 50% to 200% of their annual salary. This creates a significant financial burden for companies, especially when losing skilled employees.
Moreover, according to LinkedIn’s 2024 workforce report, 82% of employees believe their managers lack empathy. A lack of empathy makes employees feel undervalued, reducing their engagement at work. This is particularly critical for the new generation of employees, such as Gen Z.
Good managers unlock employees’ potential and motivate them. According to a 2023 McKinsey report, employees with supportive managers show 30% higher productivity, and their likelihood of leaving is 40% lower. Additionally, good managers focus on employees’ career development, increasing their long-term loyalty.
For example, Google’s “Project Oxygen” study examined the traits of top managers and found that they coach employees, empower them, maintain open communication, and create an inclusive environment. These qualities enhance not only job performance but also employee satisfaction.
For companies to develop better managers, several key steps are necessary. First, managers should receive leadership training focused on developing emotional intelligence, empathy, and effective communication. Second, manager performance evaluations should be based not only on business outcomes but also on employee satisfaction and team dynamics.
Additionally, companies should regularly collect employee feedback and use it to improve managers’ development. The 360-degree feedback system is a highly effective tool in this regard. Finally, managers’ career development paths should focus not only on technical skills but also on leadership competencies.
Better managers enhance not only employee happiness but also the overall success of companies. Data shows that poor management causes significant harm to companies, while good management transforms both employees and organizations. Companies need to train their managers better, listen to employee feedback, and invest in leadership development. Only then can healthier, more productive, and happier work environments be created.